PRIVACY POLICY
Platinum Synergy realizes that you care
how your information is processed and
shared, and we appreciate your trust in
us to do that carefully and sensibly.
This notice describes our Privacy
Policy. By visiting our website (www.platinumsynergy.com),
as well as our associated websites
www.hop-mail.com you are
accepting and consenting to the
practices described in this Privacy
Policy.
Any personal information provided or
acquired by Platinum Synergy is
controlled primarily by Platinum Synergy
Group Inc., 10 Washburn Drive, Unit #4,
Kitchener, Ontario N2R 1S2 hereinafter
referred to as Platinum Synergy.
Platinum Synergy recognizes the
importance of respecting the privacy of
those who visit our website and choose
to take advantage of the services we
offer.
We
believe it is important for you, our
Customer, to know how we treat the
information about you which we receive
during your visits to our site. This
Privacy Policy is designed to assist you
in understanding how we collect,
disclose, and safeguard the aggregate
information we receive when you visit
and browse our website. We encourage you
to take the time to read this Privacy
Policy as well as those of any other
sites you visit, whether through a link
on that site or otherwise.
THIS PRIVACY POLICY APPLIES ONLY TO THIS
SITE, AND DATA ACQUIRED ONLINE. IT IS A
PART OF THE SITE'S TERMS OF USE.
Platinum Synergy guarantees to use and
process your private information within
the scope and purpose stated in the
Terms of Service.
Platinum Synergy uses commercially
reasonable precautions to keep all
disclosed personal information secure.
Information collected through tracking
and registration will not be shared or
sold to third parties for any purpose
without your express consent, except as
provided in this Privacy Policy, or in a
contract between Platinum Synergy and
individual customers.
When you visit our website, we receive
may collect two types of information:
(1) Site Use Information and Cookies,
and (2) personal information you
knowingly choose to disclose which is
collected on individual bases.
Site Use Information
Our servers automatically collect site
use information, each time you visit our
site.
The site use information includes, but
is not limited to, the following: the
domain names, operating system in use
(e.g. Macintosh, Windows), browser (e.g.
Netscape, Internet Explorer) and
version, the website which referred you
to us, and other similar information.
This information may be aggregated to
measure the number of visits, average
time spent on our website, pages viewed,
time and date of visits, and other
similar information. We may use and
disclose site use information, for
example, to measure the use of our
website, improve the content, explain
the utility of our website and services
we provide, and to extend their
functionality.
Information we collect may be used to
enhance your use of our website, and to
provide you with a service that you
ordered, arrange the website in the most
customer friendly way, communicate
special offers and featured items,
and/or respond to your questions and
suggestions.
Platinum Synergy only collects personal
information that you choose to provide
voluntarily registering to our service.
In
the case of an agreement, personal
information includes data that
identifies you as the specific
individual, i.e. your name, email
address, phone number, geographical
address, and/or company name and
address. This information is used to
complete the account application
process, customer's information request,
and/or to verify the validity of the
request, and to proceed with payment.
Information will be used solely for
proceeding payments for services that
you ordered.
Mailing Policy
When you send us an email, we use your
email address to thank you for your
comment and/or reply to your question,
and we will store your communication and
our reply for any future correspondence.
Beyond our initial reply, we will never
use your email address to send you any
unsolicited message or information
unless explicitly requested, nor will we
share it with or sell it to anyone else
for such use.
When you request information or other
services from us, we use your email
address and any other information you
give us to provide you with the
information or other services you
requested, until you ask us to stop
(using the 'unsubscribe' instructions
provided with each email, and/or on the
site where you signed up, and/or as we
otherwise provide), or until the
information or service is no longer
available. We will not use your address
or other information to provide you with
any unsolicited messages or information
(unless that is part of the service you
are requesting), nor will we share it
with or sell, rent or lease it to any
third party for such use.
Home Office Pro Contact and Opt Out
Policy
The contact information contained within
the Home Office Pro accounts of our
customers is private and confidential.
We do not share or sell contact
information to Response Magic users.
Each contact within a Home Office Pro account may Opt Out of receiving the
emails being sent to them by the
Home Office Pro account owner at any
time. Each email sent by Home
Office Pro
to a recipient contains a link at the
bottom which allows for the recipient to
Opt Out of receiving emails. In
addition, the recipient can choose to
opt out of all future emails by either
that sender's Home Office Pro account or
globally. If the contact chooses to opt
out globally, the email address they
provide will be blocked by our system
completely, meaning that no Home Office
Pro user can add that email address to
their system at any time in the future.
To
globally opt out, please fill out the
form found
here
Opt Outs are handled on an email address
basis. If a recipient opts out, they
will only be opting out to receive
emails to that specific email address.
Opt Out requests can only be reversed
pending contact from the opted-out
recipient from the email address that
was removed.
Your Customer's Private
Information Policy
Platinum Synergy recognizes the
importance of respecting the privacy of
those who decided to entrust their
sensitive information with you. We
assure to make every effort to safeguard
their security. Platinum Synergy will
never use the information about the
customers you collect within our
services to send any unsolicited
messages or information, nor will we
share it with or sell it to anyone else
for such use.
Cookies
Similar to other commercial websites,
the technology called "cookies" may be
used to provide you with tailored
information. A cookie is a small piece
of data that a website can send to your
browser, which may then be stored on
your hard drive so we can recognize you
when you return. You may be able to set
your browser to notify you when you
receive a cookie. Our cookies collect
general information that enhances our
ability to serve you and measure the
utility of our website.
Information Security
We
believe that keeping personal
information secure is one of our most
significant responsibilities. We
restrict access to Personal Information
about you to those employees and others
who need to know that information to
assist us in our business, or to provide
products or services to you. We
safeguard personal information,
according to established security
standards and procedures, by maintaining
physical, electronic, and procedural
safeguards for the information.
When we request customers to enter
sensitive information (such as the
credit card number), it is encrypted and
protected with the best encryption
software in the industry -- SSL. While
on a secure page, such as our order
form, the lock icon at the bottom of web
browsers, such as Netscape Navigator and
Microsoft Internet Explorer becomes
locked, as opposed to unlocked, or open,
when you are just 'surfing'.
All of our customers' information, not
just the sensitive information mentioned
above, is restricted in our offices.
Only employees who need the information
to perform a specific job (for example,
our billing clerk, or a customer service
representative) are granted access to
personally identifiable information.